• Shipping Terms International

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Preventive COVID-19  Measures!

Due to the Mandatory Preventive Isolation measures announced by the National Government, delivery times can be significantly increased and are subject to availability.


Distributor: Any natural or legal person who offers their products through the distributor's own portal, at their own risk, who is directly responsible for the sale and conditions of the product, and whose return policies should be inquired directly in their store or website. 

Client / Buyer / User / Consumer: Any natural or legal person with legal capacity to contract, who freely accepts and expresses an offer through the sale made by the distributor, which may be national or foreign. 


For the sale of international products, special Terms and Conditions were established, which must be taken into account by the consumer when making the purchase. 

  1. a) At the time of purchase, the consumer accepts that the product is for personal use, in compliance with the applicable and current legislation of Colombia. That is, the consumer accepts that he or she will be the end user of the product, promising to acquire it for personal use and for legal purposes. 
  2. b) The language of the complementary documentation included in international products, such as instructions, safety warnings, and washing directions, may be different from Spanish. The buyer will be responsible for properly using the product according to Colombian regulations. 
  3. c) We are not responsible for the suitability or availability of the materials contained in the sites, or for the products described or offered on the sites for use outside of Colombia, or that these Terms and Conditions are in accordance with the laws of other countries.  
  4. d) International orders may be subject to import fees, tariffs, and other taxes collected by Customs at the destination country. When placing an order, the end customer will be directly responsible for said taxes and charges. 
e) The shipping times will be subject to the times of the transport companies, and will not be the responsibility of the company ATELIER 17-56.
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